Account Manager Job at Mashreq Bank in Dubai

Job Title: Account Manager, Trade Working Capital

Location: U.A.E,Dubai

Job purpose

·         Manage a set of existing relationships and originating new relationships.



·         To achieve assigned financial & non financial objectives by meeting all borrowing & non borrowing needs of customers within target segments (Viz. borrowers, transactors, depositors).



·         Actively source new-to-bank customers and generate new business leads from existing customers. Manage all customers focusing on relationship management & up-selling/deep-selling/ cross selling other bank products. Seamlessly takeover new relationships originated by DS using defined customer on-boarding procedure.





·         Responsible for quality & soundness of assigned portfolio (KYC reviews, monitoring for due diligence, anti money laundering procedures etc).
Key result areas

·         Improve share of wallet & target to be primary bank for each of the relationships in the assigned portfolio. Enhance relationship revenue from existing portfolio of borrowing & non-borrowing accounts by cross-selling complete range of banking products such as Trade and Working capital, loans, Merchant overdrafts, liabilities, Insurance and card products.



·         Assume complete ownership of customer relationship management for the assigned portfolio of accounts. Provide superior customer service with the help of the CSO



·         Conduct annual/ periodic credit facility reviews in the existing portfolio in a timely manner and recommend appropriate credit facilities in line with the bank’s credit policy to maximize earnings while containing risks to an acceptable level and identifying candidates for downgrades/ upgrades.



·         Implement and maintain complete control aspects i.e. documentation, periodical client visits / call reports, stock inspections and formal credit checks / informal market feedback to monitor the assigned portfolio effectively.



·         Screen the market for NTB opportunities.



·         Liaise with superiors and direct reports within the business unit, Risk Management and related enabler units within the bank to achieve business objectives.



·         Achieve assigned financial & non financial targets.



·         Adhere to all the compliance & regulatory policies with regards to KYC/ AML etc as set out by the bank from time to time.



·         Update Area Manager on regular/ weekly for better controls on sales and relationship management 
Knowledge, skills & experience

·         Banking Sales & service experience with proven relationship management qualities.



·         Requires advanced vocational knowhow of the subject matter (viz. Credit appraisal, Trade and foreign exchange basics, Lending framework).



·         Excellent communication and negotiation skills.



·         At least 4 years+ relevant banking experience in local or international mkt.



·         MBA/CA or if a regular graduate needs to possess adequate relevant experience.



·         Positive attitude, strong work ethics & good team player.


How to Apply:

http://careers.mashreq.com/ViewJobDetails.aspx?JobRefID=216

Deadline: 05/02/2014